DONT DO IT!! - Non Injury Claims Adjuster USAA Employee Review

1.0
Feb 1, 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, and campus is beautiful.

Cons

The work load, and expectations for this position are unreal. Everybody that works this position here hates it. Legitimate concerns that are brought up are brushed away. If you don't work over time, good luck keeping up with all the claims you'll be getting. And if you can't keep up with them, prepare to be written up. Majority of the adjustors here are on written warnings because of the unrealistic metrics we are supposed to meet on a daily bases. Turn around is terrible, people leaving monthly because of the stress levels.

Explore other reviews about USAA

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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