Run fast , Great company wrong position - Fraud Investigator USAA Employee Review

2.0
Dec 7, 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits, great people overall, food and drinks onsite and all the fitness you want

Cons

Training was not good at all. There should be a in office training hands on , the amount of pressure when you get out of the short training is sad. There needs to be a huge investment in training and should be 12 weeks. The case load was horrible! Not enough time to do a good job, ALL of the people were extremely overwhelmed. Management stressed out every single day. Reaching out for help was a lot . Revenge from management I witnessed. This job is not for the weak and anyone who’s home life is not in order. Do not recommend for a single parent with small children, You will be paid according to your education and experience , but you will always feel cheated due to the unpaid overtime. the request offf system I’ve never seen one like it, High turnover rate If you get the RIGHT position I believe you can be happy and retire. Choose wisely

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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