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      USAA

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      USAA reviews

      Employees are unhappy - Technical Project Manager USAA Employee Review

      3.0
      Oct 18, 2023
      Technical project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The employees are awesome. Really believe in the mission. Pay and benefits are decent.

      Cons

      Leadership is reactive and out of touch. There is a lack of direction and transparency from the top. Layoffs have left people feeling stretched thin. Inability to advance into leadership.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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