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      USAA

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      USAA reviews

      Award for Poorest Overall Work Ethic - Project Manager USAA Employee Review

      1.0
      Sep 12, 2023
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some flexibility in work schedule depending on your manager at the time; benefits and possible bonus

      Cons

      Promotion is based on tenure and seniority rather than work ethic, skillset, and overall performance; most management has no actual experience in their field or as a manager they were just made manager because they were at USAA for X number of years; people spend too much time arguing about who has the more important/higher ranking job and more important project vs what value the work actually brings.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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