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      They've Lost Their Way - Senior Business Process Owner USAA Employee Review

      2.0
      Aug 2, 2023
      Senior business process owner
      Recommend
      CEO approval
      Business outlook

      Pros

      OK Benefits They try with campus events

      Cons

      Promotion opportunities completely removed from remote employees, even those who were permanent remote pre-pandemic Disdain for those struggling with RTO Constant reduction of benefits since 2020 Minimal raises, less than 100% bonus even with good review Poor direction from leadership

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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