I am not a cat adjuster - Inside Property Adjuster USAA Employee Review

2.0
Jul 29, 2023
Recommend
CEO approval
Business outlook

Pros

pto and heath care benifits

Cons

I thought the training was great but as. we we went along and I went one quick long 4 day trip and no one worked my desk and a storm hit the claims piled up and I am buried. Here we are being told we can work endless over time. We also get to start working cat ia claims and suplements. Do we get paid as an senior adjuster? NO! The phones is worst constantly having to. work more phone time and never getting enough time to work our claims. Members are pissed and our metrics go down. So why are not hiring for cat season? We know we have storms every season. My manager has finially started to help but too little to late. I am beyond stressed and tired of getting yelled at all day. There are other places I can work doing other thing i enjoy

Explore other reviews about USAA

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoy the people I work with and it’s a great company.

Cons

There not any cons it’s like any other job.

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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