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      USAA

      Engaged employer

      USAA reviews

      We used to matter - Insurance Professional I USAA Employee Review

      3.0
      Jul 23, 2023
      Insurance professional i
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, 401k match, work/life balance, diversity groups

      Cons

      Annual reviews, Upper Management, no opportunities for those who are unable work in office (location), CEO makes promises he doesn't always keep, Toxic positivity

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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