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      USAA

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      USAA reviews

      USAA Cool Aid Culture - Mortgage Underwriter USAA Employee Review

      2.0
      Sep 5, 2015
      Mortgage underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Big campus plenty of food and extras and the yearly bonuses

      Cons

      Management is false they don't follow the culture that they ram down the throats of the employees...my boss was a lying negative person who lied about others and limited upward movement of those he didn't like. Basically to move up you have to kiss your bosses hurt and drink the culture cool-aid, honesty, loyalty, integrity...they have none especially at the Phoenix Campus:

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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