Senior leaders have turned a once great company into a disaster - Engineer USAA Employee Review

1.0
Jul 15, 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are good, but not much else

Cons

Senior leadership is toxic. They have repeatedly cut pay, benefits, and perks for employees. They are focused on lining their pockets and nothing else. Job security is non existent. The company has had over 6 rounds of layoffs in the last couple of years. Pay is below industry average. Products and services are terrible.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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