I would look elsewhere if I were you. - Anonymous employee USAA Employee Review

3.0
Aug 30, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best thing about USAA would be be people who work at the company. The benefits are also good.

Cons

There is entirely too much micromanagement for anyone at the company who is on a member contact team. Lateral promotion potential is almost nonexistent unless you've been around the company years. Pay wasn't equivalent to rest of industry.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All