Great pay, Stodgy workplace, Old School hierarchy - Anonymous employee USAA Employee Review

4.0
Aug 28, 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great compensation and benefits. You get to work for a great mission and be a part of a team. Very nice campus.

Cons

Somewhat of a cutthroat environment. Old military culture leaves room for the "I've earned my stripes" it's time to be promoted. A lot of pseudo managers that look or play the part without much substance. There is no strategic direction put into action. Everyday is a ratrace to give management a product or the world will end.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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