Real Wealth Managers or Advisors should stay way - Wealth Manager USAA Employee Review

2.0
May 19, 2015
Recommend
CEO approval
Business outlook

Pros

1. Decent starting Salary. 2. USAA Members are great and trusting. 3. Personal experience with health coverage was fine but hear many horror stories from co-workers. 4. Minimal efforts needed to accomplish sales goals and work life balance is there (if your manager allows it. 5. If you love the Corporate Drama and Double-talk, you will love USAA. (maybe this is a con) 6. Perfect if you are looking to do the minimum and retire in 5 years.

Cons

Oh boy 1. All you hear is how much their members loves them and how member/client centric they are. All load of crap. 2. Way below average investment selection. The planning software is a joke and all the planners there knows it. 3. Fund/Discretionary managers have terrible performance and makes up excuses on how or why its not their fault. They talked about how they don't use REITs in their portfolio and avoided a small pull back when they missed the much much bigger upswing. 4. I think the best part is how they start with all their meeting with their mission statement to help the members. Right after that, we talk about how we used various situations to dump products on the very same members we were suppose to help. Best yet, they are pulling products or changing goals because of of profitability to the organization. Classic 5. You are scored on how many widgets you can dump on people. You are not scored on assets gathered, retaining managed funds, nor have the ability to provide any real advice. 6. Military mind set (keep your mouth shut and do your work) even thou they ask for your opinion (this is your opportunity to blow smoke). 7. Their record keeping system was build prob made when Bill Gates was still in high school. Some of the most incapable and ridiculous things happens here on a regular basis. 8. You are not paid to have independent thought. 9. Direct manager has almost final say in your performance and promotional eligibility. Favoritism of certain employees that keep their mouth-shut and play the game is always rewarded. 10. The bonus structure is a joke. I imaging this must be what it is like to live in a communist country. We all the get same percentage. Does not matter how much or little work you do to achieve their "matrix". The list goes on. So many things to list, so not worth any more of my time

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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