Fantastic company and people, a bit behind in technology - Software Developer & Integrator I USAA Employee Review

4.0
Jan 21, 2015
Recommend
CEO approval
Business outlook

Pros

Relaxed work environment, good benefits and time off, competitive pay (after annual company performance bonus). Enough employees seem to "drink the Kool-Aid" about this being the best company ever, which creates a very positive environment. They really do try to think about doing the right thing for the membership, not just looking at them as a source of revenue to squeeze.

Cons

Because so many employees think this is the best place ever, it can create complacency in some people. The technology is a couple years behind where it should be. Yes, it's a big company with complex systems, but I think that gets used as an excuse too often. Also, many programmers are treated too much the same without being properly trained in each specialty. For example, all Java developers write server-side code, web services, and front-end code. As a result the web services are not always well thought out and the client-side code is a mess.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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