Run as fast as you can - Director USAA Employee Review

Toxic culture with a strong passive aggressive overtone. A massive lack of accountability by leadership. Weak direction from above. No one accepts responsibility for virtually anything they are required to do. Initiatives fail constantly because of the above. Leaders come from sub-standard organizations and they bring their sub-standard managers with them. Constantly cited by bank regulators for immature processes they spend substantial amounts of cash on outside consultants to fix the same problems over and over. Managers concoct and fabricate performance issues if you don’t tow the cultural line. The high rate of attrition among management is a testimony to their culture and values. The pay is horrible and way below industry average. They entice you with a high base but when the offer comes it’s at the very bottom of the scale. Run don’t walk in the opposite direction.