RUN! - Auto Claims Adjuster USAA Employee Review

1.0
Aug 21, 2021
Recommend
CEO approval
Business outlook

Pros

Getting off of my shift and pay day and bonuses.

Cons

Call center environment Back to back calls No total loss department, you work them Have to work Overtime just to do your own work Good managers are hard to come by Higher up's do not care about frontline employees Your mental health WILL be compromised Claims is a fire no one can put out Hard to advance-A lot of "rotational" positions Team morale is descending No team work, because literally almost everyone is drowninggg Don't even think about getting a Fri. or Mon. off .. SOL 100% do NOT recommend

Explore other reviews about USAA

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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