Not your grandfather's USAA - Senior Software Engineer USAA Employee Review

2.0
Jul 21, 2021
Recommend
CEO approval
Business outlook

Pros

-Laid back, no micromanagement -8% match 401k -Good dental (top tier Delta) -Very talented co-workers -Great work/life balance -Good culture (for now)

Cons

-Low pay (can easily make 30%-100% more elsewhere for same experience/role in IT). -Benefits have been drastically cut back, making the already low pay noncompetitive. -Obliterated the retirement plus benefits (pre-tax 401k investments) and moved to a fake "pension", which is just a glorified savings account with no compounding interest. -Vastly changed PTO structure, eliminating PTO rollover. -Wiped out the bonus (has gone from 18% to 10% since I've been here). -Forcing IT to go back into office, despite vast swaths of the industry (and USAA's competition staying full remote). -Moved to a typical cost-cutting high-deductible HSA plan -- useless if you actually have any issues during the year. -Endless layers of clueless management and bureaucracy. -Giant soul-less monolithic concrete office with either giant cube farms or an open office plan with shared desks.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All