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      USAA

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      The place could be a lot better - IT Manager USAA Employee Review

      2.0
      May 10, 2010
      It manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Always busy, always running around with the world on fire. Very good team work at the lower levels and some very smart people

      Cons

      Upper management struggles with reality, promotions are based on politics and not ability, 20+ year leadership focuses on internally, no trust

      Explore other reviews about USAA

      5.0
      Mar 10, 2026
      Decision science analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, benefits, work life balance

      Cons

      Not a lot, they take good care of their employees

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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