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      USAA

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      USAA reviews

      Great Company and benefits. Shifting culture - Survivor Relations USAA Employee Review

      4.0
      Jun 30, 2021
      Survivor relations
      Recommend
      CEO approval
      Business outlook

      Pros

      Company had great benefits and flexible time off options as well as work from home. With great leadership

      Cons

      Shifting sales culture made things feel uneasy. I lost comfortability with my job after still pushing a sales goal while working with members who had lost a loved one

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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