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      USAA

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      Good job for the mindless... - Investment Services USAA Employee Review

      2.0
      Apr 22, 2010
      Investment services
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary for a call center job, nothing to take home with you at the end of your shift, easy to be "middle of the pack"

      Cons

      call center mentailty, expected to act like a robot and just repeat the same things over and over, extremely boring and unchallenging

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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