USAA is a great place to work and they are very military friendly - Claims Adjuster USAA Employee Review

5.0
Mar 22, 2010
Recommend
CEO approval
Business outlook

Pros

They treat their employees very well. They always have some reason to celebrate and hand out free food or throw an office party during work. We've thrown water balloons at managers, had paper airplane contests, consistently have casual wear dress code (jeans and t-shirt) due to our contributions to united way, I love how courteous we are trained to be toward all members, especially military servicemen and women.

Cons

The pay is only at or maybe slightly below the median for the position. (tons of really good benefits offset this).

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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