Ongoing transitions in IT department to major portion of work performed by 3rd party on/off shore. - IT Programmer/Analyst USAA Employee Review

3.0
Apr 30, 2014
Recommend
CEO approval
Business outlook

Pros

Good company to work for in San Antonio. Especially for those with military experience. Great for NCO's and Officers. Good benefits and great wealth building opportunities for those who participate in 401K and stick around long term for pension.

Cons

Difficult to make a transition to jobs within the same career field. Even for those who prepare on their own to make the transition. Most jobs are call center jobs.

Explore other reviews about USAA

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoy the people I work with and it’s a great company.

Cons

There not any cons it’s like any other job.

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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