Bait and Switch - Manager USAA Employee Review

2.0
Aug 30, 2019
Recommend
CEO approval
Business outlook

Pros

Strong focus on the mission and serving the members.

Cons

I was hired for one job and, upon joining the company, was assigned completely different work. The work is also what you would typically assign to someone in a higher grade position, so not only does the job description I have not match the work I am doing, I am also underpaid for the work I am doing. I know of two other people that USAA has pulled the bait and switch on within the last several months. Is this SOP?

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CEO approval
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Pros

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Cons

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5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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