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      USAA

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      USAA reviews

      RUN- Too much power to Managers - Licensed Insurance Agent USAA Employee Review

      1.0
      Aug 20, 2019
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and amenities, 401k , gym, bonuses.

      Cons

      Depends on your manager- they can easily nit pick and score you down and get you fired. I went from getting a raise ,changed managers, then was fired 4 months later, perfect attendance and 100% customer sat scores 8 months in a row.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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