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      USAA reviews

      Promises broken- do not trust! - Anonymous employee USAA Employee Review

      1.0
      Jun 5, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The cafeteria is the best feature

      Cons

      This is a company that will offer competitive compensation to draw employees away from competitors then retract those benefits a short time later. Same job, less pay.

      Explore other reviews about USAA

      5.0
      Mar 10, 2026
      Decision science analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, benefits, work life balance

      Cons

      Not a lot, they take good care of their employees

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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