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      USAA

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      USAA reviews

      heading downhill - Anonymous employee USAA Employee Review

      3.0
      May 7, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits -- 8% match on 401k, holiday bonus and huge yearly bonus

      Cons

      they don't walk the talk anymore. it used to be all about the member and values but they're treating members awful now and only there to make a buck. always change and always laying people off.

      Explore other reviews about USAA

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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