Great company, inflexible - Financial Foundations Specialist USAA Employee Review

3.0
Apr 9, 2013
Recommend
CEO approval
Business outlook

Pros

amazing benefits, good rate of pay, opportunity for advancement

Cons

inflexible schedule structure, strict environment, minimal supervisor access to resolve customer complaints

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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