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      USAA

      Engaged employer

      USAA reviews

      Review - Anonymous employee USAA Employee Review

      3.0
      Jun 28, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, lots of vacation time, nice buildings/grounds.

      Cons

      Focus on "referrals" being higher than the focus on claims adjusting. Heavy workload. Lots of checklists for everything.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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