Auto Adjuster - Auto Claims Adjuster USAA Employee Review

3.0
Nov 13, 2018
Recommend
CEO approval
Business outlook

Pros

Great coworkers, great facilities, education benefits, fantastic mission.

Cons

They've lost their way. It's less about the membership and more about making the dollar. They have decent benefits, but the health insurance plan is pretty poor for a company of their size. Prepare to be micro managed. Heavily. Additionally, their pay is not competitive. They recently did a 'pay review' because they weren't competitive. They offered me a 2.5% raise, which is more than what they offered most. I looked into my total compensation and they were including the recreational facilities into my total compensation. Long story short, I recently left for a competitor with a 24% pay increase, after factoring in bonuses.

Explore other reviews about USAA

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All