Good company, Salary not so much.. - Auto Adjuster III USAA Employee Review

3.0
Oct 27, 2012
Recommend
CEO approval
Business outlook

Pros

The benefits, as far as medical, dental and vision are amazing. The stability of the company is certainly not paralleled by many companies during this day and age. The military is one of the most valuable aspects of American society and they are truly a unique class of ladies and gentlemen. It is really nice to feel you've helped a young enlisted or officer who is about to deploy arrange their affairs and make sure their family is taken care of.

Cons

The poor salary is not worth the amount of stress and aggravation. The structure of the claims department is baffling and is a breeding ground for more stress. When grown adults (managers) actually walk up and down the aisles telling everyone to go home at 630 pm there is a problem. They act as if people actually want to stay past their shift and don't have families of their own.

Explore other reviews about USAA

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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