Beware - Anonymous employee USAA Employee Review

3.0
May 31, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are great. Good health insurance, paid maternity/paternity, generous pto. Beautiful home office.

Cons

I’m writing this to the people who think that if they take a job on the phone here that they will “get their foot in the door” and move to another department after a year. This won’t happen. You will be here for a minimum of four - six years before you get off the phone. You may get interviewed but you won’t get the job even if you are highly qualified. So don’t expect to get an offer even if you did everything right. It’s basically a “get in line and wait” (years) type of deal. And it’s not just waiting- you have to be networking during that time as well. It will take you that long to advance. Just be aware of this in your career planning and prepare yourself mentally for being on the phone that long or be prepared for misery.

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Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
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Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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