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      USAA

      Engaged employer

      USAA reviews

      A good place to work if you can get in and handle stress. - Member Services Representative USAA Employee Review

      4.0
      Apr 15, 2009
      Member services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and friendly people. You get medical and dental coverage from day one and become a member for theire coverages and products. You receive bonus checks at Christmas and in Feb/March. They have state of the art gyms with personal trainers. They have food courts with a good selection of Restaraunts like Subway, Starbucks, etc. They have a very open communications between Managers and employees.

      Cons

      Can be stressful work when in the insurance sector. Getting hired and training is challenging and you have multiple interviews and have to pass all tests or you get cut the same day.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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