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      USAA

      Engaged employer

      USAA reviews

      Overall okay but they LOVE micromanagers and "yes" men! - Director USAA Employee Review

      3.0
      Oct 16, 2012
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary for cost of living in San Antonio, awesome health, childcare available right across the street, nice facilities, decent food and many choices and Starbucks right by my office!

      Cons

      Micro managers, if you're former military you walk on water- even if you're incompetent, lots of inter office politics and favorites- also they prefer folks that are raised up in their environment. It could be a struggle for you if you come from a flexible organization externally.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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