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      USAA

      Engaged employer

      USAA reviews

      Love the members and CEO - Mid to lower management is something to be desired. - Financial Advisor USAA Employee Review

      2.0
      Apr 8, 2009
      Financial advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Our mission to serve the best group of people in the country. Love the members.

      Cons

      Poor system of promotions, horrible system for time off, employee evaluations are 90% subjective and vary from manager to manager. No team environment. Computer system is something out of the 1980's. Very repressive place to work, you will not speak of anything negative without career consequences. Pressure to sell is through the roof - far worse they any commission environment.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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