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      USAA

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      USAA reviews

      Great Company but awful at claims!!! - Auto Claims Adjuster USAA Employee Review

      2.0
      Apr 16, 2018
      Auto claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Really not sure of any other than location and free gym. If you are in the under 26 millennial crowd, or a gay/bi/lesbian or TS/TG then this is the career for you. They will cater to your every need. Blue hair, pink hair, rainbow hair you will have promotions galore.

      Cons

      Overwork, underpay just to give you a bonus that’s dwindling year after year. Even with the bonus, salary is still less than comparable positions in the area. Management promotes who they want, no reason or experience needed. Processes are horrible. Push life insurance way tok much

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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