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      Only if you want to drink the koolaid - Auto Adjuster III USAA Employee Review

      1.0
      Nov 5, 2017
      Auto adjuster iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Bonuses? But even then that's why other companies have a higher base pay. They will pay a good portion towards college so you can apply somewhere else. :)

      Cons

      Micromanagement. Very difficult to advance. You better have a masters degree if you want them to even look at you after being hired. Management thinks of you as an expensive license and not a person. You have to work endless OT for them to take notice. Back to back to back call center environment. Literally terrible. Apply anywhere else.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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