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      USAA

      Engaged employer

      USAA reviews

      Nice work environment but too heavy workload expected for claims adjusters - Anonymous employee USAA Employee Review

      4.0
      Apr 22, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Good benefits Nice co-workers Up-to-date programs Small Deli on site Good Location Adequate training Instant messenger amongst employees

      Cons

      Workload too heavy No chance of advancement without transferring Praise not given when earned but criticism given often No daycare...other USAA locations have daycare

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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