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      USAA

      Engaged employer

      USAA reviews

      great benefits. great bonuses - Anonymous employee USAA Employee Review

      4.0
      Feb 7, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      For the most part management really cares about the employees. Lots of perks (employee parties,etc), great bonuses, good benefits, matching 401k

      Cons

      typical call center. employees are overworked and get burnt out quickly. expect to be tied to the phones with few breaks, very little room for advancement in Phx unless you want to be middle mgt as most positions are in Texas.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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