They are all about Integrity, what a joke. - Investment Representative USAA Employee Review

1.0
Dec 23, 2011
Recommend
CEO approval
Business outlook

Pros

Use to be a good company to work for. Now it's just another company. Benefits are ok, pay is ok.

Cons

This place really has gone down hill. It use to be the best employer in town. That was a long time ok. They will let their most experienced employee's go and replace them with cheaper ones or contractors. They talk a great game but there employees for the most part are very unhappy working there. Managers that are inept are not let go, but are allowed to kill the morale of employees. Forget about going to HR to complain, they really are not there for you. If you do complain expect to be escorted out of the building by security guards. I have to laugh every time I see a USAA commercial. Lots of room for improvement at this company.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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