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      USAA

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      USAA reviews

      If you don't drink the Kool aide, you don't belong! - Director USAA Employee Review

      2.0
      Dec 14, 2011
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      It has a great mission! The current CEO is a caring business professional and most of the C-level management are some of the most talented individuals in business.

      Cons

      If you are different, you are not "management material." Some of the long-tenured middle management personnel feel very threatened by folks hired from outside the company. Getting new ideas to be considered can be an uphill battle. Being a very successful executive at other companies doesn't mean anything if you do not have the USAA "brand" on your forehead! One has to participate in "group think" to advance in their career.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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