Mission focused company - Anonymous employee USAA Employee Review

4.0
Dec 7, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pride in the mission of facilitating the financial security of the member. smart motivated people. Little acceptance for slackers. Nice benefits. Aggressive, can do attitude. Relentless focus on the satisfaction of the member.

Cons

High expectations of employees, including long hours. Hard to get a word in edge wise in meetings due to the high intensity work style of the employee base. could do a bit better job respecting diversity (surface differences and under the surface differences)

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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