Never seen such dishonesty - Anonymous employee USAA Employee Review

1.0
Aug 21, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are good, especially the 401K match, and the company is financially strong. If you are in the right area it can be a good place to work.

Cons

In some areas (not all) management are very dishonest and self-serving. I have never seen such a lack of honesty and integrity in any organization as what I saw in some areas of USAA. Ironic since they talk so much about integrity. Don't expect anyone to stand up for doing the right thing. Even if people know about things that are not right, they keep quiet if it does not impact them directly.

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5.0
Apr 13, 2026
Anonymous employee
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CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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