Great coworkers and benefits, but constant layoffs persist - Information Solutions Advisor USAA Employee Review

3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

I worked with great people. I had benefits that allowed me to take care of my family. The bonding time allowed for new parents is awesome. The company helped pay for my masters degree.

Cons

The constant layoffs. RTO, to go into the office and do video calls. Probably could get paid more if with another company.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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