Benefits are good, but lack of direction hurts - Anonymous employee USAA Employee Review

3.0
Apr 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits. Little work flexibility Can Buy PTO

Cons

4 days per week Constant org changes No clear direction

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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