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      Member focused - AVP-IT Manager USAA Employee Review

      3.0
      Mar 23, 2026
      Avp-it manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Members come first. Autonomy in work and strong capital position. There is meaningful work and the pace of work is right (work life balance is good relative to financial institutions).

      Cons

      Constant leadership changes, team moves and layoffs. Senior mgt. is put in place by the cliques they belong to and not on core financial or leadership skills. Newer people struggle to break into this and most don't last long.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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