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      USAA

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      USAA reviews

      This place will drain every ounce of energy out of you - Insurance Professional I USAA Employee Review

      2.0
      Mar 5, 2026
      Insurance professional i
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits were great. They pay 5k to 10k for school in a given year. The healthcare insurance worked well for me. The fitness reimbursement I also made us of

      Cons

      You are micromanaged and every single call will be scrutinized beyond belief. You will get misrouted calls that all affect your metrics. You will be asked why you didn't bring up renters with someone who meant to talk to the bank and is not interested in getting insurance.

      Explore other reviews about USAA

      5.0
      Apr 7, 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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