Just awful - Insurance Agent USAA Employee Review

2.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Decent benefits Nothing else

Cons

Bad managers Poor member treatment No work life balance

Explore other reviews about USAA

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All