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      USAA

      Engaged employer

      USAA reviews

      The worst - Call Representative USAA Employee Review

      2.0
      Feb 20, 2026
      Call representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Leave without pay is unlimited for some

      Cons

      Another level of micromanagement. I’ve never seen a company so eager to sell you the farm, yet so quick to fire people.

      Explore other reviews about USAA

      5.0
      Apr 7, 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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