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      USAA

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      USAA reviews

      Not bad, not great. - Senior Property Adjuster USAA Employee Review

      3.0
      Feb 16, 2026
      Senior property adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on your team, your managers may be really good. They also allow employees to weigh in on ideas to affect change to an extent.

      Cons

      Metrics based allows subpar adjusters to appear ready for next level when they should being spending more time honing skills. Many have promoted higher than their skill level which is detrimental to the overall claims department.

      Explore other reviews about USAA

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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