Horrible - Anonymous employee USAA Employee Review

1.0
Dec 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits love getting a pension the

Cons

The new CEO IS AWFUL! USAA will not allow their remote employees to apply for other internal positions but they won’t come out and be transparent about it. They are only hiring external new employees in that can work onsite. There are 0 opportunities for internal remote workers regardless of degrees, experience and proven track record. Best advice if you are remote leave USAA!

Explore other reviews about USAA

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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