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      USAA

      Engaged employer

      USAA reviews

      Not alot of support - Auto Claims Adjuster USAA Employee Review

      2.0
      Nov 14, 2025
      Auto claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, location has awesome amenities, pay is decent, lots of different career opportunities and room for growth

      Cons

      Overturn is high, workload is not manageable, high stress, customers/members can become abusive on phone, managers gossip and treat employees differently, no support from management

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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